Our primary goal is to make sure our customers are happy with the products and services offered by Baby Rebellion. We will be happy to answer any questions or if you have any concerns about your order, please let us know right away and we will do what we can to make it right.
If you are simply unhappy with your purchased item and wish to return it or exchange it for something else please contact us. Returns and exchanges must be made within 30 days of purchase. No refunds or exchanges will be issued after such 30 day period. All returned and exchanged items must be in new and unwashed/unworn condition. Shipping charges cannot be refunded for returns and exchanges unless the item you received was the wrong one or unless the item was defective. There is a 15% restocking fee for all returns. Please include the order # with a return/exchange. Failure to return a product within the specified authorization period will be deemed to be an acceptance of the product. Items sent back without this information will not be refunded.
Send returns and exchanges to:
Baby Rebellion, LLC
1250 Western Blvd. STE L2 PMB 160
Jacksonville, NC 28546
Effective and Last Updated: 11/20/2011
1) Information Collected
We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is derived through automated tracking mechanisms.
-Voluntary Information for Services and Features-
We collect personally identifiable information when you choose to use certain other features of the Site, including: i) making purchases, ii) consenting to receive email newsletters about upcoming promotions or events, iii) consenting to receive email, iv) participating in our contests, iv) leaving comments and/or product reviews. When you choose to use these additional features, we may require you to provide your “Contact Information” in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card information. Occasionally, we may also request information such as your shopping preferences and demographics which will help us better serve you and our other customers in the future. Customers can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We may offer interactive polls to customers for voting in our contests and so they can easily and publicly share their opinions on our site and with other customers. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Baby Rebellion may use a system to "tag" customers after they have voted, so they can vote only once on a particular question within a specified timeframe. This tag is not correlated with information about individual customers. Our site customers can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
-Non- personally identifiable information-
We may collect non- personally identifiable information about customers whenever they interact with our Site. Non- personally identifiable information may include the browser name, the type of computer and technical information about Customers means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our site uses "cookies" and other tracking technologies to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
Third-Party Cookies: In the course of serving advertisements to this site, our third-party advertisers may place or recognize a unique "cookie" on your browser.
2) How We Use Your Information
Baby Rebellion only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.
Baby Rebellion will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of Baby Rebellion unless required to do so by law. Further, Baby Rebellion reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.
Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We continually strive to improve our website offerings based on the information and feedback we receive from you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; sending periodic emails; and otherwise supporting your use of the Site.
The email address Customers provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Baby Rebellion may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.
We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.
Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
Baby Rebellion may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.
WE ARE NOT LIABLE OR RESPONSIBLE FOR THE PERSONALLY IDENTIFIABLE OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN REVIEWS, COMMENT BOXES, OR ANY OTHER PUBLICLY ACCESSIBLE AREA OF THE SITE.
We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
3) How We Protect Your Information
We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. Sensitive and private data exchange between the Site and its Customers happens over a SSL secured communication channel and is encrypted and protected with digital signatures. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
4) Third Party Advertising
Advertisements appearing on this Site may be delivered to you by Baby Rebellion or one of our Web advertising partners. Customers may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Our Web advertising partners may set cookies. Doing this allows the advertising partners to recognize your computer each time they send you an advertisement. In this way, they may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows an advertising partner to deliver targeted advertisements that they believe will be of most interest to you. Baby Rebellion does not have access to or control of the cookies that may be placed by the third party advertising servers of ad partners.
5) Email Choice/Opt-out
If any user who receives an email from the Site and would prefer not to receive such communications in the future, [he or she] can do so by following the instructions in the emails. In addition, you may send an email to
. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us as we process your request.
6) Children's Privacy and Parental Controls
We do not solicit any personal information from children. If you are not 18 or older, you should obtain parental permission to use the Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.
7) Disclaimer to Security
8) Notification of Changes
9) Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
10) CONTACT INFORMATION:
Baby Rebellion, LLC
1250 Western Blvd. STE L2 PMB 160
Jacksonville, NC 28546
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